Contact Us
If you have any questions about using BALLPICK, please contact us using the information below. We will respond as soon as possible.
Email Inquiry
Please send all inquiries including service usage, bug reports, and suggestions via email.
[email protected]Response Time
We will review and respond to your inquiries in order.
- Weekdays: 1-2 business days
- Weekends/Holidays: Next business day
Tips for Inquiries
Including the following information will help us respond faster.
- 1Type of inquiry (bug report, feature suggestion, general inquiry, etc.)
- 2For bugs: Your environment (browser, device type)
- 3For bugs: Screenshot of the error (if possible)
- 4Detailed description of your inquiry
For frequently asked questions, please visit our FAQ page.